Company: COSENTINO'S PRICE CHOPPER
Location: Blue Springs
Posted on: November 9, 2019
Deli Cook Position Objective:To produce, execute and deliver
outstanding prepared foods in freshness, taste, quality and
presentation in a timely and efficient manner. Assist in all
aspects of the deli in a way that results in a Deli team that
delivers the product and service that Cosentino's customers have
come to expect. Reporting Structure: This position formally reports
to the Deli Manager. Status: This is a non-exempt position.
Knowledge The following is a list of any certifications, formal
education, or training requirements for this position. Essential
Knowledge ? A food handling permit must be obtained within the
first 14 days of employment. ? Completion of ongoing training and
development as listed on the Cosentino Learning Plan. ? Minimum of
one year of previous cooking experience in a deli, bakery, catering
or banquet operation is required. ? Minimum of 6 months experience
in a deli or food service production facility is required. ?
Comprehensive understanding of federal, state and local food
sanitation guidelines is required. Non-Essential Knowledge ? A high
school diploma or equivalent is preferred. Skills The following is
a list of the basic skill requirements for this position. Essential
Job Functions ? Work with the department manager to develop daily,
weekly and seasonal menu items. ? Know and practice appropriate
portion control in deli production and service. ? Ensure all foods
are prepared in strict accordance with all safety, health and
sanitation guidelines, as well as in accordance with all relevant
government regulations, and that it reflects the high quality
standards set by Cosentino's Food Stores. ? Enforce strict quality
control measures of all deli product put out in cases, hot lines
and other areas of the deli. ? Provide direct supervision of the
activities of all other members of the kitchen team in a manner
that is operationally effective, but is also motivating and
respectful. ? Promote a positive overall team atmosphere that
includes cooperation and teamwork, high morale, positive
interpersonal interactions and communications, and recognition for
a job well done. ? Train, direct and manage part-time cooks. ?
Utilize clear, concise communication skills to keep team members
appraised of the required resources that will be needed for the
Deli department. Demonstrate strong verbal and interpersonal skills
necessary for positive customer and peer interactions. ? Practice
effective inventory management by counting and verifying
merchandise against invoices and inspecting deliveries against for
shortages, damages and quality. ? Know and practice rotation
procedures to ensure product dates are properly monitored. ? Be
familiar with the items in your department so you can accurately
and courteously answer customer questions. ? Meet or exceed
productivity standards to produce desired team and individual
results. ? Promote department sales by suggesting additional
products and offering samples to customers. ? Resolve customer
complaints in a professional manner and recognize when it is
appropriate to involve a member of the store management team. ?
Know and implement the Cosentino Customer Service Standards. ? Able
to operate, clean and maintain all equipment safely and
competently. ? Insure all Deli Programs, including recipes, menus,
promotions and standards are followed, executed and maintained. ?
Demonstrate basic math and reading skills required for the
position. Non-Essential Job Functions ? Efficiently and accurately
prepare, package and label products for sale to customers. ? Ensure
all coolers, freezers and preparation areas are clean and set up in
advance for deliveries. ? Quickly unload incoming shipments and
neatly stock them in their designated areas without damaging
merchandise. ? Support your company by completing additional tasks
identified by management, assisting other stores or departments as
needed and gaining new skills when necessary. Physical Abilities
The following physical movements could potentially be part of any
scheduled shift and employees will be expected to perform these
actions while on duty. Essential Abilities ? Reaching overhead with
both arms up to a maximum of 84 inches, twisting at the waist and
lifting objects with both hands weighing up to 30 lbs. ? Pushing
and pulling grocery items to the proper locations as needed, up to
a peak force of 40 lbs. ? Standing and walking for long periods of
time on tile, asphalt, concrete or other hard surfaces. ?
Occasionally lifting and carrying up to 50 lbs. ? Bending and
squatting, at times all the way to floor level. ? Able to work in
colder conditions of the grocery coolers and freezers.
Non-Essential Abilities ? Climbing a ladder, possibly up to 15ft.
Core Competencies The following is a list of overall competencies
identified for this role. This profile is based on the necessary
knowledge, skills and abilities for the position. Customer Focus ?
Meets or exceeds the service expectations of internal and external
customers. ? Accepts customer feedback and uses it to make
improvements in products and services. ? Decisions, actions and
behaviors reflect a priority on the customer's needs. ?
Interactions with customers are courteous, respectful, and follow
the Cosentino Customer Service Standards. Integrity and Trust ?
Behaviors demonstrate a direct, truthful manner that portrays
trustworthiness in all professional interactions. ? Presents the
unvarnished truth while still maintaining a courteous, polite
demeanor. ? Respects the privacy of others and avoids gossiping
behaviors that break down working relationships and deteriorate
trust. ? Admits mistakes, avoids blame-shifting, and is accountable
for actions in the workplace. Interpersonal Savvy ? Relates well to
all kinds of people. ? Builds rapport with customers and coworkers
while still demonstrating appropriate professional boundaries. ?
Maintains constructive and effective relationships with peers and
customers. ? Uses diplomacy and tact to diffuse even high-tension
situations comfortably. ? Effectively resolves conflicts or other
difficult interpersonal circumstances in the workplace by using
appropriate means and resources. Adaptable Learning Style ? Learns
quickly when faced with new procedures, problems or other changes.
? Open and adaptable to changes in the workplace. ? Learns from
both successes and failures in the learning process in order to
keep developing in the workplace. ? Quickly considers all angles of
a situation to identify solutions and problem-solve challenges. ?
Eager and willing to tackle tasks and projects that require
learning new skill sets or gaining advanced knowledge. ? Looks for
new opportunities to develop professionally and keep skills and
knowledge fresh. Results Oriented ? Known as the type of person to
"step up to the plate" to get things done. ? Responds to tasks,
projects or requests with a sense of urgency. ? Shows the follow
through and drive to complete projects or tasks even when
challenges or unforeseen obstacles are presented. ? Demonstrates an
eager and willing attitude when asked to participate in new
projects or tasks. ? Able to anticipate problem areas and possible
solutions for improvement. ? Functions well as part of a team, but
can also act independently when necessary to "get the job done". ?
Demonstrates required skills in a manner that produces desired
results. ? Follows company policy and procedures in order to
achieve maximum results.
Keywords: COSENTINO'S PRICE CHOPPER, Independence , Deli Cook, Hospitality & Tourism , Blue Springs, Missouri
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