Assistant Manager
Company: Sonic
Location: Buckner
Posted on: March 19, 2023
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Job Description:
Position: Assistant Manager
Immediate Supervisor: General Manager/Operating Partner
Status: Nonexempt
Position Summary: This position assists with the leading and
managing of the drive-in's operations and employees during an
assigned shift.
Essential Job Duties:
Train, manage, direct, coach, lead, and assign drive-in employees
during shift
Lead and manage drive-in operations during shift to provide an
optimal guest experience
Manage staffing levels during shift
Perform opening and/or closing duties
Handle and properly escalate guest issues/concerns during shift
Handle and properly escalate employee issues/concerns
Monitor and manage the drive-in's food, labor, paper, and inventory
during shift to maximize cost-control, operational efficiency,
quality standards, and customer service
Assist with preparation and maintenance of drive-in records
Comply with and enforce all company policies, procedures, and
operational standards
Ensure compliance with all applicable federal, state, and local
laws
Perform all station duties (fountain & frozen, dresser, front
swamp, back swamp, grill, switchboard, expeditor, food prep, and
drive-thru (if applicable)) as necessary during shift to meet
operational standards
Perform regular cleaning and sanitation duties - including trash
disposal, mopping, sweeping, washing dishes and food preparation
tools, wiping counters, sanitizing food preparation areas, cleaning
equipment, and emptying used grease - pursuant to operational
standards
Regular attendance
ADDITIONAL DUTIES:
Move and stock food product weighing up to 50 pounds
Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 30 hours per week; irregular
hours; nights; weekends; and holidays
Qualifications and Job Requirements:
Experience
At least six months of restaurant management experience or one year
of retail management experience
Experience running a restaurant shift without supervision
Knowledge/Skills
General restaurant or retail knowledge
Knowledge of federal, state, and local labor and employment laws
(e. g., wage and hour laws; EEO laws, etc.)
Knowledge of federal, state, and local health and safety laws and
regulations
Basic computer, math, and reading skills
Effective verbal and written communication skills
Problem-solving, multi-tasking, decision-making, leadership,
time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving,
stooping, stretching, and lifting in a restaurant environment;
frequent exposure to heat and hot liquid shortening while cooking;
frequent exposure to freezer when stocking food items; occasional
exposure to extreme temperatures based on variable weather
conditions
Keywords: Sonic, Independence , Assistant Manager, Executive , Buckner, Missouri
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