Health Information Coordinator / Scheduler
Company: St Croix Hospice Llc
Posted on: November 22, 2021
The HIM / Scheduler has primary responsibility and
accountability for scheduling of all disciplines on the electronic
software system, maintaining accurate patient records for billing
purposes, supply inventory, oversight of the sites HIPAA
compliance, and other related clerical duties, and backup telephone
responsibilities. Essential Job Functions/Responsibilities 1.
Completes requested schedule task in HCHB according to St Croix
Hospice scheduling guidelines and caregiver optimization standards.
2. Has the responsibility for scheduling all field staff and
communicating with staff, patients, and physicians to maintain
proper care coordination and continuity of care. 3. Completes
requested schedules for all add-ons and applicable orders as
follows Schedules discharge visits / OASIS collection, or recert
visit following care conference when task appears on screen.
Reschedules declined or missed (if appropriate) visits Process
reassigned and rescheduled visits Ensures supervisory visits are
scheduled according to St Croix Hospice protocol. 4. Manages
schedules for all patients. Edits schedule for staff absence,
ensuring patients are informed and reassigned timely. 5.
Communicates all schedule changes to the Clinical Supervisor and
staff member affected by the change. 6. Works on scheduling by
geographic areas. Utilizes the maps provided in R2 to ensure field
staff are in close proximity to all of their patients. Run the
unmapped address report weekly. 7. Address missed visits,
especially therapy visits. Reschedule the missed visits whenever
possible. 8. Maintains on call notebook according to on call
procedure. 9. Maintains the client hospitalization log, including
entering coordination notes three times weekly in HCHB, and sending
electronic log to area manager. 10. Runs all scheduling reports.
11. Prepares monthly and weekly schedules. Performs initial review
of weekly schedule for productivity / geographic issues and
forwards to DPS for approval prior to distribution to staff. 12.
Assists with internal transfer of patient between branch offices
13. Files all elements of patient records on a daily basis. 14.
Date stamps all clinical notes on a daily basis. 15. Receives and
routes daily incoming mail. 16. Prepares daily outgoing mail. 17.
Maintains current log of interim orders and plans of care (POCs) to
verify mail and return date to comply with state and federal
regulations. 18. Responsible for managing and enforcing information
security directive mandated by the Health Insurance Portability and
Accountability Act (HIPAA) 19. Perform ongoing information risk
assessments and audits to ensure the information systems are
adequately protected and meet HIPAA certification requirements. 20.
Lead information security awareness and training initiatives as
directed by the Director of Information Services to educate
workforce about information risks. 21. Maintains adequate inventory
of medical supplies/items needed to provide appropriate patient
care, notifies the supervisor when inventory needs to be restocked.
22. Maintains adequate supply of patient"s clinical record elements
and stock of pre-made clinical records available for clinicians.
23. Answers telephone lines promptly and efficiently. Responds to
message content appropriately, as instructed by the director.
Records telephone calls onto Call Log. 24. Processes travel and
expense vouchers for the organization. 25. Processes new patient
referral information into the computer system on a timely basis.
26. Tracks verification for all skilled services. 27. Coordinates
and verifies clinical documentation for input, i.e., 485486 forms
(Admission through Discharge). 28. Special projects and other
related duties as assigned by Director of Patient Services. 29.
Printing out various reports for the management staff. 30.
Printing, Filing and sending physician orders 31. Maintaining and
tracking orders to ensure timely return or follow up on orders 32.
Printing visit notes and supplying to the clinical staff to take to
facilities. 33. Preparing the Agenda for IDG 34. Setting up IDG
conference room prior to IDG The above statements are only meant to
be a representative summary of the major duties and
responsibilities performed by incumbents of this job. The
incumbents may be requested to perform job-related tasks other than
those stated in this description. Position Qualifications High
school graduate or equivalent. Two (2) years data entry experience.
Previous billing and computer experience, preferably in hospice or
similar operation. Previous health care related billing experience.
Skills Required Ability to type 50 words per minute Word processing
skills Personal computer skills Business machine knowledge Strong
oral and written communication skills
Keywords: St Croix Hospice Llc, Independence , Health Information Coordinator / Scheduler, Healthcare , Independence, Missouri
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