Director Patient Care Services
Company: Saint Luke's Hospital of Kansas City
Location: Lees Summit
Posted on: March 18, 2026
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Job Description:
Job Description The Director of Patient Care Services (Director)
at Saint Luke's East Hospital (SLEH) is accountable for the
strategic planning, coordination, and delivery of Acute Care
Services across assigned departments. This role reports directly to
the Chief Nursing Officer and works in close partnership with the
Director supporting Critical Care Services, as well as a
collaborative team of Directors across the entity to ensure
consistency, equity, and alignment of processes, resources, and
standards of care throughout the hospital. The Director provides
leadership for a complex portfolio that includes five direct-report
department managers and two matrixed reporting relationships.
Direct reports oversee the following areas: Medical Specialty Unit
(33 beds), Medical Telemetry Unit (30 beds), Medical Intermediate
Unit (30 beds), Medical Surgical Unit (30 beds), and the Inpatient
and Outpatient Wound Program. Matrixed responsibilities include
Care Progression and the entity float pool, along with
collaborative relationships with several additional specialty
departments. The Director is responsible for modeling and advancing
Saint Luke's values of kindness, respect, excellence, safety, and
teamwork. Accountability includes the quality, safety, and
effectiveness of care delivery; achievement of patient experience
and clinical outcome metrics; and stewardship of resources across
assigned departments. This role provides operational and financial
oversight, including cost center budget management, capital
budgeting, and optimization of staffing, space, equipment, and
supplies. In partnership with Medical Staff and interdisciplinary
leaders, the Director plays a key leadership role in the planning,
development, and implementation of programs, services, and process
improvements that support the mission, vision, and strategic
priorities of the hospital, system, and enterprise. The Director is
expected to lead through influence, foster engagement, and drive
sustainable change in a dynamic acute care environment. A
successful candidate will demonstrate strong leadership and
communication skills, prior acute care management experience, and
the ability to independently assess opportunities and implement
innovative solutions. The Director must be an effective change
agent who can balance operational excellence with compassionate,
patient-centered leadership. Job Requirements Applicable
Experience: 2 years Registered Nurse (MO) - National Council of
State Boards of Nursing (NURSYS) Bachelor's Degree, Master's Degree
Job Details Full Time Day (United States of America) The best place
to get care. The best place to give care . Saint Luke's 12,000
employees strive toward that vision every day. Our employees are
proud to work for the only faith-based, nonprofit, locally owned
health system in Kansas City. Joining Saint Luke's means joining a
team of exceptional professionals who strive for excellence in
patient care. Do the best work of your career within a highly
diverse and inclusive workspace where all voices matter. Join the
Kansas City region's premiere provider of health services. Equal
Opportunity Employer. By applying, you consent to your information
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Keywords: Saint Luke's Hospital of Kansas City, Independence , Director Patient Care Services, Healthcare , Lees Summit, Missouri