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Barista (Quenche)

Company: Benchmark Hospitality
Location: Independence
Posted on: December 4, 2019

Job Description:

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

The Barista will serve and make drinks at the bar for the guests and servers.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

The Barista shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as the Employer of Choice!

Job Description:

Essential Functions:

* Enthusiastically welcome our guests into the restaurant
* Share your knowledge and recommendations of the food & beverage menus to our guests
* Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty
* Create memorable experiences with your welcoming personality by genuinely relating to guests and associates
* Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
* Multi-task with an impeccable eye for detail to ensure accuracy and efficiency

Qualifications :

* Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
* Experience. Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred.
* Knowledge. Alcohol service and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred.
* People Person. The best part of serving others is creating experiences for them that go beyond the expected.
* Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
* A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Experience and Education:

* High school education required
* At least one year Barista experience preferred
* At least one year Hospitality experience preferred
* At least six months experience with workday systems preferred
* At least one year Bartending experience preferred
* At least one year of customer service experience required

Job Requirements:

* Must be a United States citizen or possess a valid work permit
* Must be at least 18 years of age
* Must be able to read, write and speak English
* Must be able to work well under pressure
* Must be able to accurately follow instructions, both verbally and written
* Must be highly detailed orientated
* Must be able to work in a fast paced environment
* Must have excellent listening skills
* Must possesses excellent communication skills
* Must be professional in appearance and demeanor
* Must always ensure a teamwork environment
* Ability to work a flexible schedule that may include evenings, weekends and holidays
* Must have the ability to deal effectively and interact well with the guests and associates
* Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
* Must have a passion for creating an exceptional experience for all guests

Working Conditions:

* Must be able to stand on feet throughout the shift, with intermittent periods of walking and stair climbing.
* Must be able to frequently lift and carry up to 25 lbs at shoulder height
* Must be able to frequently lift and carry up to 50 lbs;
* Must be able to bend, squat, push and pull frequently;
* Must be able to perform simple grasping, fine manipulation, squeezing, overhead reaching and repetitive hand & arm movements frequently.

Keywords: Benchmark Hospitality, Independence , Barista (Quenche), Hospitality & Tourism , Independence, Missouri

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