Customer Service Specialist

Company: Penner Property Management
Location: Independence
Posted on: November 14, 2023

Job Description:

Penner Property Management is an established Property Management company dedicated to providing exceptional rental property services to our clients. With a strong commitment to professionalism, integrity, and excellence, we are looking for a team member to join our dynamic team. Your position will play a crucial role in supporting the property management team in maintaining and enhancing the value of our managed properties. You will be responsible for a variety of tasks that contribute to the efficient operation of our properties and the satisfaction of our tenants. Cross training is important to allow internal growth as we value and promote from within. Responsibilities: --- Assist in the day-to-day management of Resident and Landlord needs. --- On site property visits to ensure homes are being maintained. --- Exude impeccable follow up skills in a fast-paced environment. --- Organize company charity events. --- Promote management company on social media. --- Respond to Resident and Landlord inquiries promptly and professionally. Must be detailed oriented to manage large influx on emails. --- Coordinate property maintenance, repairs, and inspections. --- Prepare and audit property management agreements and leases. --- Assist with the leasing process, including advertising and processing applications. --- Collaborate with the property management team to optimize property performance. Visionary is a must but more importantly, implementation. --- Other administrative and operational duties as assigned. Qualifications: --- High school graduate, G.E.D. recipient, or equivalent --- Previous work in a customer-facing position --- Excellent active listening, interpersonal, and communication skills Compensation: $18 - 20 hourly
--- Assist in the day-to-day management of Resident and Landlord needs. --- On site property visits to ensure homes are being maintained. --- Exude impeccable follow up skills in a fast-paced environment. --- Organize company charity events. --- Promote management company on social media. --- Respond to Resident and Landlord inquiries promptly and professionally. Must be detailed oriented to manage large influx on emails. --- Coordinate property maintenance, repairs, and inspections. --- Prepare and audit property management agreements and leases. --- Assist with the leasing process, including advertising and processing applications. --- Collaborate with the property management team to optimize property performance. Visionary is a must but more importantly, implementation. --- Other administrative and operational duties as assigned.

Keywords: Penner Property Management, Independence , Customer Service Specialist, Hospitality & Tourism , Independence, Missouri