Dining Room Manager $19+ Tues-Sat 11:30a-7:30p (Full Time)
Company: The Crestone Senior Living
Location: Olathe
Posted on: April 19, 2024
Job Description:
Job Title:Dining Room Manager
Department/Group:Culinary/Non-ExemptCompany PhilosophyArrow Senior
Living Management wants every person who chooses to join our team
to understand that they play a very important part in a much larger
story of residents' lives. It is our hope that Arrow team members
create joy-filled memories with this respected generation. And
because there is no greater gift that someone can give than their
time, we thank you for your generosity.Key Accountability1) Keep
Front of House Front of Mind: As the Dining Room Manager, you're
responsible for ensuring the dining room looks (and stays) perfect
and the service residents receive is impeccable.2) Be a Host with
the Most: What does it mean to be a great host? It's your job to
greet residents and make them feel welcome, be present in the
dining room, mingle and entertain, and foster an environment where
residents can connect.3) Be a Peppy Prepper: Whether prepping a
table for service, salads for the next meal, or rolling silverware,
the Peppy Prepper understands a successful meal service can only
happen if you're prepared.4) Be a Titan of Tidiness: Bussing
tables, sweeping floors we know it's not glamorous, but this
important role plays a crucial part in making the community
something we can be proud of.5) Be an Appetite Anthropologist:
Communicate with supervisors and Wellness when poor dietary habits
or unusual changes in appetite are observed, as well as when
residents are absent from meals. DutiesThis position description is
designated to outline primary duties, qualifications, and job
scope, but not limit the individual or the organization to just the
work identified. It is our expectation that each employee will
offer his/her services wherever and whenever necessary to ensure
the success of our endeavors.
- Present a professional demeanor that communicates a corporate
philosophy of service, goodwill, and genuine interest in each
resident's needs.
- Familiarize yourself with residents of the Community, including
each resident's name, interests, hobbies, and food and beverage
preferences.
- Provide oversight of dining room services.
- Manage tasks and performance of servers while leading by
example.
- Provide exceptional customer service.
- Be on time and courteous and present a clean and professional
appearance and demeanor all times.
- Use or wear required equipment and protective devices and
clothing.
- Promptly and respectfully follow all direction from managers
and supervisors.
- Provide prompt, polite, and professional service to
residents.
- Assist residents and team members with beverages, salads,
soups, desserts, and other service needs; always use serving trays
provided to serve dishes and beverages as well as when bussing
tables to minimize breakage of such items.
- Pre-bus tables as you work in your section and clean and wipe
down and promptly reset tables with utensils, chinaware,
silverware, and glassware as residents leave dining room.
- Complete daily cleaning duties as scheduled and requested.
- Set tables, refill all condiments, and follow cleaning
procedure after every meal.
- Set up and replenish salad preparation, and beverage and
service stations.
- Assist cook with minor preparation.
- Maintain professionalism when interacting with all current and
prospective residents and team members; address resident concerns
in a caring manner.
- Participate in all required training programs offered by
employer, including Adult First Aid.
- Perform other duties as assigned.
- Assist with decorating the community for all special events,
holidays, and parties.
- Assist Culinary Director with administrative duties as
assigned, e.g., checking timecards and entering notes, entering
schedules weekly for all Culinary staff.
- Participate in all training offered by employer.Requirements
- Be at least eighteen (18) years of age.
- Previous experience leading a hospitality team preferred.
- Knowledge of the requirements for providing care and
supervision appropriate to the residents.
- Be in good health and physically and mentally capable of
performing assigned tasks. Good physical health and freedom from
tuberculosis shall be verified by a health screening performed by a
physician not more than six (6) months prior to or seven (7) days
after employment.
- Must be criminally cleared by DOJ and FBI background
check.
- Have a current Adult First Aid card at time of employment and
maintain throughout length of employment.
- Must have and maintain a food server permit as required by the
county.
- Must have dependable transportation and be able to work varying
hours as needed.
- Has demonstrated skills, knowledge, and competency in the areas
of leadership and supervision, including time management and
organization, as well as the ability to represent and promote
events and programs.
- Proficient written and oral communication skills required.
- Positive and energetic attitude.Physical RequirementsWhile
performing the duties of this job, the employee is regularly
required to communicate in person and through written
correspondence and navigate visually. This position is very active
and requires standing, walking, bending, kneeling, and stooping all
day. This position also requires employee to be able to retrieve
items from storage, including overhead bins or cabinets. The
employee must frequently lift and/or move items up to 50 pounds.
The use of a ladder is required. The position requires employees to
be in close contact to extreme temperatures, including cooking
surfaces and walk-in freezers. The job functions are primarily
indoors, but employee may be required to work outside for events.
Arrow Senior Living Management, LLCrev. 12/15/2021PI239494204
Keywords: The Crestone Senior Living, Independence , Dining Room Manager $19+ Tues-Sat 11:30a-7:30p (Full Time), Hospitality & Tourism , Olathe, Missouri
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