Legal Operations Lead
Company: EDWARD JONES
Location: Higginsville
Posted on: May 15, 2022
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Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 14,000+ branch offices where our
more than 7 million clients live and work.
A typical branch office has one financial advisor who meets with
clients face-to-face and one branch office administrator who
enhances the team's ability to build deep relationships with
clients. Headquarters associates in St. Louis and Tempe provide
support and expertise to help U.S. and Canada branch teams deliver
an ideal client experience. Edward Jones currently has more branch
offices than any other financial services firm, and we continue to
grow to meet the needs of long-term individual investors.Our Legal
Division is expanding to enhance solutions for millions of clients
and their families. We are looking for a Legal Operations Lead to
join our team.
Legal Operations is an emerging discipline that broadly leverages
people, process and technology to optimize the value of the Legal
Division to the broader enterprise. This role is a chance for a
self-motivated individual with operations, technology, project
management and/or process optimization experience in a corporate
setting, to apply their skills to a legal division working on a
wide range of complex matters for a Fortune 300 firm. The
successful candidate will be versatile, able to connect tasks and
individual contributions to the "big picture" and have the
confidence to add strategic thought leadership to the team as well
as senior decision-makers.
Responsibility Summary:
--- Drive and influence advancement of Legal Division's maturation
in core operational areas such as strategic planning, technology,
firm and vendor management, change management, business
intelligence and project and program management.
--- Prioritize and connect Legal Operations initiatives to drive
facilitation of Legal Division's support of the firm's strategic
transformation.
--- Lead or support Legal Operations projects, including ongoing
ownership of cross-functional initiatives such as implementation of
the Legal Division's Enterprise Legal Management system to evolve
matter management and outside counsel billing and management.
--- In collaboration with Legal Operations Director and Leader(s),
develop tools for tracking team initiatives and goals.
--- Identify measures of successful adoption, utilization,
proficiency, and risk mitigation in consultation with sponsor,
Legal Operations leader(s), and firm change team.
--- Develop strategies and collect data on measures of successful
adoption, utilization, proficiency and change risk mitigation to
share with the Legal Division and firm.
--- Evaluate the experiences of various Legal Division Associate
stakeholders to determine unmet Legal Operations needs and identify
opportunities to innovate leveraging people, process and
technology.
--- Apply Legal Operations industry research insights to develop
messaging, positioning and Legal Operations strategy.
--- Proactively collaborate with the Legal Operations Leader(s) and
support strategy development for Legal Operations.
--- Contribute to the strategic direction of Legal Operations
initiatives, in alignment with division and firm objectives and
strategies.
--- Provide thought leadership to senior leaders on strategy, and
programs of responsibility in order to plan and implement execution
to meet relevant division goals and objectives.
--- Champion an innovation mind-set and create an inclusive,
engaging environment that supports and encourages change.
--- Engage in design thinking to critically reframe and scope
design problems to empathize, design, develop, prototype, and test
innovative products, services, and experiences.
--- Lead project teams and cross-functional groups to identify,
evaluate and implement innovative solutions for the Legal
Division.
The Legal Operations Lead will be based in St. Louis and could have
a hybrid (HQ Office/Home) work arrangement.
Salary: $76798 - $130764
Category: Headquarters
Keywords: EDWARD JONES, Independence , Legal Operations Lead, Legal , Higginsville, Missouri
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