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Legal Operations Lead

Location: Higginsville
Posted on: May 15, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.Our Legal Division is expanding to enhance solutions for millions of clients and their families. We are looking for a Legal Operations Lead to join our team.

Legal Operations is an emerging discipline that broadly leverages people, process and technology to optimize the value of the Legal Division to the broader enterprise. This role is a chance for a self-motivated individual with operations, technology, project management and/or process optimization experience in a corporate setting, to apply their skills to a legal division working on a wide range of complex matters for a Fortune 300 firm. The successful candidate will be versatile, able to connect tasks and individual contributions to the "big picture" and have the confidence to add strategic thought leadership to the team as well as senior decision-makers.

Responsibility Summary:
--- Drive and influence advancement of Legal Division's maturation in core operational areas such as strategic planning, technology, firm and vendor management, change management, business intelligence and project and program management.
--- Prioritize and connect Legal Operations initiatives to drive facilitation of Legal Division's support of the firm's strategic transformation.
--- Lead or support Legal Operations projects, including ongoing ownership of cross-functional initiatives such as implementation of the Legal Division's Enterprise Legal Management system to evolve matter management and outside counsel billing and management.
--- In collaboration with Legal Operations Director and Leader(s), develop tools for tracking team initiatives and goals.
--- Identify measures of successful adoption, utilization, proficiency, and risk mitigation in consultation with sponsor, Legal Operations leader(s), and firm change team.
--- Develop strategies and collect data on measures of successful adoption, utilization, proficiency and change risk mitigation to share with the Legal Division and firm.
--- Evaluate the experiences of various Legal Division Associate stakeholders to determine unmet Legal Operations needs and identify opportunities to innovate leveraging people, process and technology.
--- Apply Legal Operations industry research insights to develop messaging, positioning and Legal Operations strategy.
--- Proactively collaborate with the Legal Operations Leader(s) and support strategy development for Legal Operations.
--- Contribute to the strategic direction of Legal Operations initiatives, in alignment with division and firm objectives and strategies.
--- Provide thought leadership to senior leaders on strategy, and programs of responsibility in order to plan and implement execution to meet relevant division goals and objectives.
--- Champion an innovation mind-set and create an inclusive, engaging environment that supports and encourages change.
--- Engage in design thinking to critically reframe and scope design problems to empathize, design, develop, prototype, and test innovative products, services, and experiences.
--- Lead project teams and cross-functional groups to identify, evaluate and implement innovative solutions for the Legal Division.

The Legal Operations Lead will be based in St. Louis and could have a hybrid (HQ Office/Home) work arrangement.

  • Bachelor's degree required. Doctor of Jurisprudence (JD) or Master's degree a plus.
  • Familiarity with and understanding of the legal operations industry and competencies referenced in the Corporate Legal Operations Consortium Core 12 is preferred.
  • Requisite business experience with at least 10 years of experience, preferably in fields like Legal Operations, organizational development, change management, consulting, communications, and project management.
  • Excellent strategic and process thinking abilities; ability to simplify complex issues and take a pragmatic approach to communications deliverables.
  • Ability to architect and implement large/complex change and operate easily between concept and operation.
    • FORTUNE 2020 - Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For - list.
      • From FORTUNE -2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
      • Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
      • 2020 Corporate Equality Index - Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
      • Edward Jones named a top company for training, ranking No. 25 on Training magazine's 2020 Training Top 125 list - the highest ranking among the financial-services industry!
      • Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
        • The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified--- organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firm's 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
          Salary: $76798 - $130764
          Category: Headquarters

Keywords: EDWARD JONES, Independence , Legal Operations Lead, Legal , Higginsville, Missouri

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