Sr. IT Service Delivery Consultant

Company: Leidos
Location: Independence
Posted on: November 20, 2020

Job Description:

Description Job Description Leidos is looking to hire a Sr. IT Service Delivery Consultant in Kansas City, MO to join our newly awarded NGEN program. Leidos is pleased to announce that it has been awarded the Next Generation Enterprise Network-Recompete (NGEN-R) Contract. This is an eight-year, 7.7 billion contract that is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. NGEN-R is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. Job Description The selected candidate will be responsible for ensuring the internal processes related to Information Technology (IT) Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. Additional job duties and responsibilities include Leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys, and sustains high quality, highly available solutions that align with business and IT strategic objectives. Responsible for areas of Incident, Problem, Change, and Availability Management. Ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility, and visibility to the organization. Basic Qualifications Bachelors Degree in Computer Science, MIS, Business or related field and a minimum of 10 years of relevant experience Active DoD Secret Clearance Must possess Information Technology Infrastructure Library (ITIL) version 3 Foundation certification Experience with Project Management (PM) and customer service skills, along with a general understanding of related technologies. Preferred Qualifications Additional ITILv3 certifications preferred NGEN-MCEN External Referral Bonus Ineligible Potential for Telework No Clearance Level Required Secret Travel Yes, 10 of the time Scheduled Weekly Hours 40 Shift Day Requisition Category Manager Job Family Technology Management Leidos is a Fortune 500 Registered information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately 11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com httpwww.Leidos.com . Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here httpswww.leidos.comcareerspay-benefits . Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to mailto . All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Keywords: Leidos, Independence , Sr. IT Service Delivery Consultant, Other , Independence, Missouri