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Site Supervisors

Company: Zimmerman Associates, Inc.
Location: Independence
Posted on: November 21, 2020

Job Description:

Site Supervisors In anticipation of a favorable award, Zimmerman Associates, Inc. is currently seeking to hire Supervisors, Site Managers and/or Operations Managers to support the overall mission of the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Field Operations Directorate (FOD), National Benefits Center (NBC) Records Operations Contract (ROC), located in the Lees Summit/Kansas City, Missouri area. The ideal candidate will accomplish objectives by supervising staff and organizing and monitoring work processes. The selected candidate will be a competent individual who will be able to guide and train employees; well-versed in processes under the role’s responsibility; and will be results-driven and focused. Job Responsibilities: Manage/supervise 30 professional, paraprofessional, and clerical staff in a production-oriented, labor intensive environment. Set goals for performance and deadlines in ways that comply with ZAI’s plans and vision. Review workload data and tasks; assign staff based on workloads and priorities to ensure work is completed on-time and within acceptable accuracy and timeliness standards. Train staff to ensure that employees understand their duties or delegated tasks. Communicate assignments and respond to client inquiries. Monitor employee productivity and provide constructive feedback and coaching when necessary. Supervise quality control activities to ensure work meets acceptable performance standards. Develop and/or provide input to standard operating procedures, training materials, and training staff. Position requirements: Associate degree in business, management, public administration, information systems, engineering, or a related field or equivalent work experience in addition to the five (5) years of supervisor experience. Bachelor’s degree preferred. Five (5) years of supervisory experience overseeing 30 or more employees. Outstanding organizational and leadership skills. Excellent oral and written communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Strong supervisory and inter-personal skills with the ability to clearly communicate assignments, train employees and respond to client inquiries. ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity) , national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veterans status or any other legally protected status.

Keywords: Zimmerman Associates, Inc., Independence , Site Supervisors, Other , Independence, Missouri

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