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Remote Client Advocate II

Company: Cardinal Financial Company
Location: Independence
Posted on: April 8, 2021

Job Description:

A mortgage services company has a current position open for a Remote Client Advocate II. Core Responsibilities Include:Addressing, resolving, and responding to any consumer concerns related to the processing of the loan and consumer experienceAssisting Transaction Support Specialists with questions relating to third party documentation requirements and general mortgage and processing conceptsEnsuring exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirementsRequired Skills: 2-3 Years experience with mortgage process and mortgage documents, or related experienceExceptional computer skills2-3 Years experience and demonstrated thorough knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelinesHigh school diploma or GEDExcellent verbal and written communication skillsWorking knowledge of Microsoft Suite, specifically Word and Excel

Keywords: Cardinal Financial Company, Independence , Remote Client Advocate II, Other , Independence, Missouri

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