Customer Service Rep
Company: Lincare Inc.
Location: Grain Valley
Posted on: May 3, 2021
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Job Description:
Job DescriptionAs America's largest supplier of respiratory and
durable medical equipment, Lincare's mission is to set the standard
for excellence, transforming the way respiratory care is delivered
in the home. We are inspired by a vision to enable patients with
chronic conditions to remain engaged in life, with the peace of
mind that we are caring for them.If you are a fast-paced, urgent
customer service professional looking for a position that is both
financially and personally rewarding, then Lincare is the
organization for you! work directly with medical professionals and
physicians to facilitate patient care advocate for and work in
lockstep with chronic patients partner with physicians and other
health care providers to facilitate the ongoing medical care of
their patients make a difference in the growth of an organization
and the quality of care they offer their patients work for an
organization that rewards success and fosters a culture of
promotionJob Responsibilities include:Connecting with patients and
health care providers to provide outcome-based solutions for our
physician referral sources and existing patient
populationSubmitting new orders and monitoring their completion,
from initiation to setup, working closely with the clinical, sales,
and service departmentsPreparing and analyzing the billing and
setup paperwork for patient services Working closely with existing
patients to troubleshoot issues, identify solutions, and dispatch
corrective action via the appropriate departments within the
organizationRecommending potential products or services to
management by collecting patient information and analyzing customer
needsActively participating in the training of new customer service
and sales personnel#CSRQualificationsHigh school diploma or GED
requiredMust be 18 or olderAbility to learn and apply market and
product information, as well as patient billing and insurance
requirementsProblem solving skillsDocumentation skillsListening
skillsAdept at resolving conflictAbility to analyze
informationMultitasking capabilitiesComputer and technological
literacyPositive and professional personal imagePhysical
Demands:This employee must occasionally lift and/or move up to 25
pounds.
Keywords: Lincare Inc., Independence , Customer Service Rep, Other , Grain Valley, Missouri
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