Title of Position
Title of Supervisor
PRIMARY OBJECTIVE OF POSITION:
To perform retail sales and related activities in a
professional, courteous, reliable and results-oriented manner in
enhance the image and reputation of the Company.
MAJOR AREAS OF ACCOUNTABILITY:
1. Assists all customers
or potential customers in a professional, courteous, reliable,
attentive, honest and responsive
2. Identities customer
needs and provides knowledgeable assistance to help customers
select the correct product(s) to
serve their needs.
3. Demonstrates and
explains products to promote sales or as requested by the
4. Remains informed on
all new and existing products carried by the Company.
5. Closes the sale with a
customer, offers Service Protection Plus (SPP) warranties for every
suggests add-on product for each sale and forwards the
customer to a Cashier for payment.
6. Helps customers with
loading as needed.
7. Helps maintain a neat
and orderly sales environment, including all demonstration
fixtures, product displays and work
areas by downstocking, facing and fronting all
merchandise in their assigned areas according to Company
8. Processes special
orders, locates and orders parts, informs customers when their
merchandise is in, recommends
stocking levels for frequently ordered products, and
maintains merchandising standards in assigned areas.
9. Supports telemarketing
sales activities as required such as local phone calls from
customers or potential customers.
10. Protects the store
against theft or other suspicious activity.
11. Participates in all
non-commissionable events deemed necessary by the Company such as
sales meetings, trade shows and special sales.
12. Follows Company
approved Customer Service Standards.
13. Keeps supervisor
informed of important developments, potential problems, and related
information necessary for
management. Coordinates and
communicates plans and activities with others, as appropriate, to
coordinated work effort and team approach.
14. Performs related work
as apparent or assigned.
To perform this job successfully, an individual must be
able to perform each essential duty
requirements listed below are representative of the
knowledge, skill and/or ability
accommodations may be made to enable individuals with
disabilities to perform the essential functions.
High school education or equivalent.