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Product Manager- Web

Company: H&R Block
Location: Independence
Posted on: October 13, 2021

Job Description:

What you'll do...

H&R Block is looking for a Product Manager - Web to reinvent our digital experiences. You will empower customers through our Fintech startup focused on providing financially vulnerable and coping consumers access to innovative financial services. Financially backed by one of the largest alternative financial services providers in the Americas, this startup is well-positioned to disrupt the US financial services industry for the underserved. The company is currently in pre-launch and is expected to enter the market early-2022.

The Web Product Manager will be responsible for working across a variety of digital web properties to deliver high-quality solutions to solve business needs across the organization. In this exciting role, you will develop web strategies and successfully lead a cross-functional team to execute best-in-class web experiences from beginning to end. This position is located at our corporate headquarters, in the premier downtown Power & Light district of Kansas City, where everything is either steps or a streetcar ride away.

  • Leads, develops, recommends, and implements web marketing plans and programs designed to meet business goals, increase revenues, clients, and profitability.
  • Collaborate with marketing channels to align on timing, strategy, and messaging.
  • Prioritizes projects based on evaluation of short- and long-term benefits to the company.
  • Identifies assumptions and constraints that will impact schedule, resources, costs, quality and risk, determining alternatives to mitigate.
  • Identifies impacted groups and cross-functional partners (strategy, product owners, et al) to gain alignment and commitment to the timing and delivery of work.
  • Provides strategy and requirements to internal and/or outside content and creative agencies for the development of landing pages, banners, marquees, sales pages, and web tools on H&R Block web properties.
  • Work with a cross-functional team of UX, UI, SEO, content, and other key stakeholders to ensure project incorporates web best practices, and develop web experiences and ongoing website enhancements
  • Responsible for approval of creative deliverables, including legal, SEO, and business approvals.
  • Reviews design documentation with development team and QA to ensure expected result are delivered.
  • Owns successful execution of the project, from initiation to implementation, leading team members to deliver quality results within agreed upon timeframe.
  • Reports on project progress including any potential impacts to schedule, quality, cost and resources.
  • Analyzes and reports on the performance of the web project.
  • Recommend and coordinate test plans.
  • Demonstrates effective communication that works with a sense of urgency.

It would be even better if you also had...

  • Basic understanding of HTML coding.
  • Experience working with web development teams
  • Experience working with digital marketing firms
  • Experience with Agile and iterative product management processes and methodology.

What you'll bring to the team...

  • Bachelor's Degree in business or marketing or combination of education and work experience.
  • Minimum of 4 years' relevant web production/project management experience.
  • Strong presentation skills necessary to communicate and influence a wide range of audiences.
  • Ability to balance priorities between various product/business customers.
  • Flexible, friendly, can-do attitude
  • Develop and nurture relationships
  • Ability to work in a fast paced, ever changing environment

About H&R Block...

We're here to live our purpose-to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.

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Keywords: H&R Block, Independence , Product Manager- Web, Other , Independence, Missouri

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