Admissions Counselor - Evenings

Company: Compass Health Network
Location: Windsor
Posted on: November 22, 2021

Job Description:

The Admissions Counselor at Royal Oaks Hospital shall be responsible for receiving incoming calls and information pertaining to individuals that may potentially be referred or admitted for hospital programs or services. This FT, benefit-eligible position is Monday-Friday, evening hours. This includes providing information about the hospital services to callers, scheduling assessments, and making appropriate referrals.

Responsibilities of the Admissions Counselor:

Requires appropriate communication skills, when working with patients, and co-workers; with limited supervision
Must be effective with verbal, non-verbal and written communication, providing age appropriate care for psychiatric patients
Must be able to effectively problem solve in a fast-paced work environment on a daily basis
Demonstrate the ability to coordinate residential treatment along with acute care
Must be well versed in departmental and hospital policy and procedures, along with working mandatory overtime when needed
Required to complete 52 hours of Continuing Education annually; including passing CALM and CPR classes
Needs to abide by Federal, State and TJC standards, concerning patient confidentiality requirements
Demonstrate knowledge of quality improvement goals and objectives hospital wide
Use proper phone etiquette and techniques Take personal responsibility for own actions and employ leadership skills as needed
Must be able to perform essential job functions such as bending, lifting and transporting patients

EDUCATION

High School/GED required
Associates/Bachelors degree in a human service field preferred

WORK EXPERIENCE

Experience in an office setting preferred
Ability to deal with people in an empathetic and concerned manner preferred

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Keywords: Compass Health Network, Independence , Admissions Counselor - Evenings, Other , Windsor, Missouri