Help Desk Specialist
Company: VirtualVocations
Location: Independence
Posted on: November 14, 2023
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Job Description:
A company is looking for a Help Desk Specialist.
Key Responsibilities:
Provide first-level contact and communicate resolutions to customer
issues
Properly escalate unresolved questions to the next level of
support
Track, route and redirect problems to correct resources
Required Qualifications:
Proven working experience in providing help desk support
Proficiency in English
Working knowledge of help desk software, databases, and remote
control
Strong client-facing and communication skills
BS degree in Information Technology, Computer Science or
equivalent
Keywords: VirtualVocations, Independence , Help Desk Specialist, Other , Independence, Missouri
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here to apply!
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