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Customer Service Representative

Company: Mobility First
Location: Independence
Posted on: August 2, 2022

Job Description:

Job Description This job is full-time with responsibilities of customer service scenarios and insurance intake. The position requires a versatile person who is quick-learning and good with computers. This role also offers opportunities for additional commission and we, at Mobility First, believe investing in our employees equals increased opportunity and growth. Responsibilities: Act as the point of contact for consumers, caregivers, referral sources, and sales team. Resolve consumer issues and respond to phone and fax inquiries. Communicate with team for proper documentation, delivery, or basic customer needs. Collaborate with insurance professionals to verify patient benefit coverage and financial responsibility. Relay insurance coverage and patient responsibility to varying sources. Document encounters and follow-up with appropriate team member for thorough communication. Company Description Mobility First is a family-owned company opened in 1997. We are a customer-oriented business who takes pride in our services and employees.

Keywords: Mobility First, Independence , Customer Service Representative, Sales , Independence, Missouri

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